NSTAR Electric Expands Smart Grid Technology

August 26, 2010

Expanding the use of GE's self-healing smart grid technology throughout its service territory will improve power reliability for all customers.

ATLANTA, GA --(BUSINESS WIRE)-- Massachusetts-based NSTAR Electric is expanding its GE-powered (NYSE:GE) "self-healing" grid project throughout its service territory to improve power reliability for all its customers. GE's smart grid technology automatically identifies the location of power outages, isolates faulted sections of the network and re-routes power from other sources, essentially "healing" the system.

The initial rollout of GE's switch controllers is expected to show a 50 percent decrease in the number of customers affected by failures on main line circuits. The technology is currently operating in a portion of NSTAR's service territory and, with the help of Department of Energy stimulus funding, NSTAR is now expanding the project—marking the nation's first utility system-wide deployment of its kind.

"The hot, humid weather we've been experiencing this summer pushes electric systems to their limits," said Tom May, NSTAR chairman, president and CEO. "Our investments in smart grid technology are already helping to lower the number and duration of outages. So our customers, who rely on electricity more than ever in this digital age, are seeing fewer disruptions in their lives. The expansion of the GE technology throughout our system will help deliver increasingly reliable service."

By connecting sensors, switches and breakers with smart communications and information processing throughout NSTAR's service territory, GE is helping to ensure that the grid can monitor and diagnose many problems by itself. If a crew is required to respond to the problem in the field, the system can isolate the outage and reroute power so fewer customers are affected during the repair process.

"Nobody likes it when the lights go out," said Bob Gilligan, vice president—digital energy for GE Energy Services. "Unplanned power outages are a major economic burden. In the U.S. alone, they cost the economy over $80 billion each year. While we don't have the technology to prevent a traffic accident or stop a tree limb from falling, we do have the technology to dramatically reduce how these events affect the flow of electricity. Now, in a matter of minutes, NSTAR's power grid will make decisions and alter energy flow to restore power to a portion of customers almost immediately. That's the new technology GE is offering today."

GE is providing hardware, software, communications equipment, configuration and testing services for this upgrade. The project will be completed over the next three years.

NSTAR is the largest Massachusetts-based, investor-owned electric and gas utility. The company transmits and delivers electricity and natural gas to 1.4 million customers in Eastern and Central Massachusetts, including more than 1 million electric customers in 81 communities and 300,000 gas customers in 51 communities.

About GE
GE (NYSE: GE) is a diversified infrastructure, finance and media company taking on the world's toughest challenges. From aircraft engines and power generation to financial services, health care solutions and television programming, GE operates in more than 100 countries and employs about 300,000 people worldwide.

GE serves the energy sector by developing and deploying technology that helps make efficient use of natural resources. With nearly 85,000 global employees and 2009 revenues of $37 billion, GE Energy www.ge.com/energy is one of the world's leading suppliers of power generation and energy delivery technologies. The businesses that comprise GE Energy—GE Power & Water, GE Energy Services and GE Oil & Gas—work together to provide integrated product and service solutions in all areas of the energy industry including coal, oil, natural gas and nuclear energy; renewable resources such as water, wind, solar and biogas; and other alternative fuels.

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